An Analysis of Microfinance Organizations’ Performance in pertinence to Employee Welfare

Author(s) : Dr. Aliya Khalid1, Dr. Ibad Ullah Sajid2, Muhammad Maaz Mohsin3

Abstract:

Microfinance institutions are apparently inclined towards the welfare of the general populace. In this mission, perhaps one of the major key roles in effective dissemination of pertinent services is played by the field workers of these organizations. The latter plays an integral part in the liaison between the microfinance institute and their client. It is a role laden with obstructions and demands rigorous commitment. However, in their diligent and perpetual zeal to disseminate funds amongst the destitute and less privileged portions of society, it seems that these Microfinance channels probably end up skimming on and sometimes explicitly disregarding the welfare of their own human resource. For institutions that analogize human welfare with all of their respective undertakings, this prospective violation of the basic concept pertaining to work ethics is almost contradictory to their touted mission parameters. Towards that end, efforts need to be initiated in order to gauge the role played by the human resource of these organizations and the hindrances that the employees of these organizations face in the delivery of their services.